| Customization: | Available |
|---|---|
| After-sales Service: | Technical Support/Remote/Onsite Service |
| Material: | Q235 Steel |
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1, What is the HS code for the load bank?
The HS code is 9030899090
2, What packing will be used for the load bank delivery?
Load bank(power capacity less than 1500kW) generally will be packed with wooden case and pallet, and container type load bank will be packed with plastic film.
3, What is the delivery time?
Generally 30-45 days based on the quantity and power capacity of the load bank.
4, Which port generally use for load bank export?
Generally Shanghai port,China.
5, Do you accepted customized service?
Yes.
6, Do you accept factory inspection?
Yes. We will arrange for you.
7, What certificates for the load bank?
ISO9001:2015 and CE certificates.
8, What's the power range of the load bank you can supply?
We can supply 2kW~5000kW,5kVA~5000kVA power capacity for each single load bank.
9, What's the precision of its power adjustment?
It could be 1kW/1kvar resolution. We also supply infinite - step control for the power loading.
10, What frequency you can supply?
50Hz/60Hz both can be supplied.
11, How to control the load bank temperature rising?
The temperature will be rising during the using process. Forced air cooling system will be used to control the temperature at a reasonable level in order to make sure the load bank work continuously and not be broken.
12, Can the load bank be used normally in both indoor and outdoor environments? What's its protection level?
We supply indoor and outdoor design for indoor and outdoor use,the protection level can be IP30~IP55 for different environment.
13, What control mode for the load bank can be supplied?
We supply 3 control mode for the load bank control include local panel button manual control mode,local panel touch screen control and remote PC control through Modbus TCP, PLC and control software that we supplied, remote control connection terminal include RJ45, RS232 and RS485,50-100m free super 6 category net cable will be supplied.
14, What are the main function for the remote PC control mode can supply?
Include turn on/turn off the load bank remotely;remote load and unload function;data save and printing;the load bank can working automatically after set the loading time, power and other parameters of the load bank in the control software like 0%-25%-50% -75% -100%-110% and how much time for each of these steps. You can check the voltage,power,current,power factor and frequency. And monitor the load bank running status such as running, standby, malfunction, etc., and send out remote alarms when abnormal situations (such as over voltage, over current, overheating, etc.) occur.
15, What protection function the load bank has?
High temperature,low air volume,phase sequence,short circuit,fan interlock,emergency stop,smoke alarm and temperature and humidity control and other necessary functions needed.
16, Is the operation interface of the load bank intuitive and easy to understand?
Yes,there are clear mark for each button and operating interface.
17, Are there detailed operation manuals and training materials?
Yes,easy to operate the load bank and with detailed operation manuals and training materials, we also supply operation video for each order.
18, Are the installation and commissioning complicated or easy?
Generally the installation is easy,just need to make sure the load bank will be installed at a suitable flat place and make sure there is enough space for the load bank heat dispatch. For large load bank, will need forklift or crane and make sure the load bank avoid from outside damage.
For the commissioning, the load bank will be commissioning before delivery by us. And onsite commissioning need technicians.We
supply charged on site commissioning and training service. But the commissioning generally not complicated.
19, Is there requirement for the load bank turn off after using?
Yes, generally need keep the fan/fans working for 5-10 minute to fully heat dissipation.
20, How to make sure the load bank keep long time life?
To make sure the service life of the load bank, it is necessary to avoid overloading operation, conduct regular maintenance and inspections,ensure good heat dissipation and use it in a suitable environment.
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